Delete your account
Fshi llogarinë tënde Shqiponja eSIM
Fastest option / Mënyra më e shpejtë
In the mobile app, sign in and open Profile > Account information > Delete account. The deletion is completed immediately after your confirmation.
Request deletion without the app
Use the email address registered to your account. We may contact you to verify ownership before completing the request.
What is deleted and what may be retained
We remove or anonymise your account profile, sign-in identifiers, registered push tokens, phone preferences, and marketing consents. Order, payment-status, eSIM fulfilment, tax, accounting, fraud-prevention, and dispute records may be retained where required by law or necessary to protect legal rights. See our Privacy Policy for details.
If the form does not work, email info@shqiponjaesim.com.